Back to Governance & ComplianceCompliance Framework

PCI DSS — Payment Card Industry Data Security Standard

Protect cardholder data and maintain payment security

PCI DSS is the mandatory security standard for any organisation that stores, processes, or transmits payment card data. Non-compliance carries significant fines and the risk of losing your ability to accept card payments.

The Payment Card Industry Data Security Standard (PCI DSS) is developed and maintained by the PCI Security Standards Council (PCI SSC), founded by Visa, Mastercard, American Express, Discover, and JCB. Version 4.0.1 is the current standard, introducing enhanced requirements around customised implementation, targeted risk analysis, and multi-factor authentication.

Compliance is mandatory for any entity that stores, processes, or transmits cardholder data. This includes merchants, payment processors, gateways, and service providers. Non-compliance can result in monthly fines from card brands, increased transaction fees, mandatory forensic audits following a breach, and ultimately the suspension of your ability to accept card payments — potentially catastrophic for any business.

Who Needs It

Who Needs PCI DSS?

E-commerce merchants accepting online card payments

Retail businesses processing in-person card transactions

Payment gateways, processors, and acquirers

SaaS platforms that process payments on behalf of customers

Service providers with access to cardholder data environments

Subscription businesses with stored payment credentials

Key Requirements

What It Covers

Network Security Controls

Install and maintain network security controls including firewalls and network segmentation to protect the cardholder data environment (CDE).

Protect Account Data

Protect stored account data through encryption, tokenisation, and masking. Never store sensitive authentication data post-authorisation.

Vulnerability Management

Protect systems against malware, maintain patching programmes, and implement secure development practices for in-house applications.

Access Control

Restrict access to system components and cardholder data to only those with a business need. Implement strong authentication including MFA.

Network Monitoring & Testing

Monitor all access to network resources and cardholder data. Conduct regular testing of security systems and processes including penetration testing.

Information Security Policy

Maintain a policy that addresses information security for all personnel. Conduct regular security awareness training.

Business Value

Benefits of PCI DSS

Maintain the ability to accept card payments and avoid card brand fines and penalties

Protect customers from payment card fraud and your business from breach liability

Reduce scope and compliance burden through network segmentation and tokenisation

Build trust with payment processors, acquirers, and customers

Satisfy merchant agreement requirements and avoid costly forensic audits

Our Process

How We Help You Achieve It

1

Scope Reduction

We identify ways to minimise your cardholder data environment (CDE) through tokenisation and network segmentation, reducing compliance complexity.

2

Gap Assessment

We assess your current controls against the 12 PCI DSS requirements and create a prioritised remediation roadmap.

3

Remediation

We guide implementation of required controls, policies, and technical safeguards.

4

Self-Assessment Questionnaire

For eligible merchants, we help complete the appropriate SAQ accurately and completely.

5

QSA Audit Support

For merchants requiring a Report on Compliance (RoC), we prepare you for and support the Qualified Security Assessor audit.

6

Ongoing Compliance

We help establish processes for continuous monitoring, quarterly scans, and annual reassessment.

FAQ

Frequently Asked Questions

Ready to Start Your PCI DSS Journey?

Begin with a free cybersecurity gap assessment to understand where you stand, then let our experts guide you to certification.